Follow the steps on this link. You may also try to repair your Outlook 2016. If wrong Outlook email login credentials have entered into your account details, you will find issues in receiving emails.To resolve your concern, you may check the Change the level of protection in the Junk Email Filter page. For the most part, the Mail Junk filter is pretty good on the Mac, but sometimes it’s a little too good, and some users may find that Mail on the Mac is erroneously flagging legitimate emails as junk (or spam). A firewall, antivirus, or other component is blocking the emails from coming to Outlook.However, if you find any genuine emails landing in your spam folder or any spam email in your inbox, you can customize the Anti-Spam Lists in your Zoho Mail.The Mail app for Mac has a built in junk filter which attempts to identify and isolate spam mail from the rest of your emails. Outlook is trying to send a ghost email message that does not appear in my outbox It says Outlook cannot connect to the outgoing SMPT server Yet I have no such problems sending emails from my iPhone I’m guessing this is obviously a local PC Outlook issue due to a corrupted email.The Outlook data files of your system have been infected by malware The Outlook is receiving new email messages but those emails have been directly stored in the spam folder instead of the inbox. If Outlook mail server is down or your unavailable, you will neither receive any new email message nor will be able to send.Now, without wasting much time, let’s take you through several ways to Deal with Outlook not receiving emails issue. How to Fix Outlook Not Receiving Emails But Can Send Issue?After knowing all kinds of reasons for why you are not receiving emails in Outlook account 2010 or other versions. The Outlook 365 not receiving emails due to some Outlook plugins or add-insNow that you know the reason why you are not receiving Outlook email messages, follow the below-mentioned fixes as per your reason for and get rid of Outlook not receiving emails in no time.
![]() Outlook Keeps Putting Email In Junk Mac Is ErroneouslyNavigate towards the ‘lower-right’ corner of the screen on your system and click on the ‘Globe’ icon. If you do not see this tab, fix the internet connection issue. Scroll the given options and click on ‘Outlook’, in the windows under the ‘Outlook’ if you see a ‘Green Tick’ icon with ‘Running normally’.If your Outlook is ‘Running normally’, then it is not the problem. Select the tab of ‘Current Status’ and drop-down further options. Open the ‘Service Status’ on your system and expand its options. Follow the enlisted steps to check whether your internet connection is working strongly and if it is not, how to fix it. In case your Outlook not receiving emails issue is still revolving around, follow the next method.Method 2: Check and Remove the Junk Mail FilterBefore you go and contact an email expert, make sure that you have checked the ‘Junk Folder’ in your Outlook email account. After a while, the trouble will be detected and, click on the ‘Use troubleshooter and access Internet connection’.Once the problem is fixed regarding internet connection, close the ‘Troubleshooter’ and go to the Outlook to check if it is receiving any new email messages. The ‘Windows Network Diagnostics’ will start scanning your system and detecting problems. Under the same tab click on the grey box that reads ‘Troubleshoot’. From the options presented in the left-side, click on the ‘Status’ and in the window you will ‘Not connected’ tab. The new pop-up window will show the Incoming Messages Filtering levels. Now, drop-down the options from the ‘Junk Email Options’ menu. Navigate towards the ‘Junk email’ icon and click on it. On the’ page of the Outlook 365 account on your screen. Open Outlook Web App on your system and log in to your account if you are not already To disable the junk folder, follow the subsequent steps thoroughly. Open Outlook and navigate towards the ‘File’ on the ‘upper-left’ corner of your home page. Follow the enlisted instructions and check if you have configured the correct ‘Username’ and ‘Password’ and re-enter the correct ones again. Check if you have received the email in the main inbox and if Outlook not receiving some emails issue is still faced by you, try the following method.Method 3: Configure Correct Username and Password to Fix Microsoft Outlook Not Receiving EmailsTo execute this method of troubleshooting Outlook not receiving emails but can send issues, you must have a strong internet connection. Now, click on the ‘Apply’ and hit the ‘Ok’ button and finish the process.After you perform the aforementioned steps, ask your friend to send you an email to the same email address. Choose the ‘Low’ for testing if you are still receiving all the emails in ‘Junk emails’. Note cards app for mac book proAfter re-entering the correct Outlook login credentials, click on ‘Ok’.Now that you have made sure that the entered login username and password are correct, check if the Outlook emails not receiving issue has been fixed.Still, encountering the same Microsoft Outlook not receiving some emails? Follow another troubleshooting method.Method 4: Fix Outlook 365 Not Receiving Emails by Resetting the Inbox FilterAt times, we look for critical solutions to fix every simple Outlook issue and forget that some issues can be dealt with easier solutions. Double-click on your ‘Email Address’ and to check if the configured details are authentic. ‘A dialogue box’ will pop up on your screen, it reads ‘Your Email Address’. Expand the options and click on the ‘Account Settings’ again to open the folder. ![]() ![]() Check if under IMAP – Incoming mail server, the port number is 993. Choose the tab of ‘Advanced’ to check the incoming and outgoing server numbers. From the given options select the ‘More settings’. Double-click on your ‘Email address’ and a new pop-up window will open. You can see ‘POP’ or ‘IMAP/ SMTP’ mentioned under the ‘Type’ section as the ‘Incoming and Outgoing server settings. Click on it and hit the tab that is beside the email address, read ‘Type’ Now, close the window and check if Microsoft Outlook not receiving emails is still a matter of problem.Method 6: Fix the Corrupted Outlook Profile and Fix Outlook 365 Not Receiving EmailsAt times, your corrupt Outlook profile is the reason why Outlook not receiving some emails. Hit the option of ‘Ok’ and ‘Next’ respectively.After a quick follow up on the prior method, you will receive a ‘Congratulation message’ that informs that the testing has been completed and changes you made are saved. Check if ‘TLS’ is selected as the ‘Encrypted connection’. In case it is not, re-enter accordingly. Check if under the SMTP – Outgoing mail server, the port number is 587 or 465. Then, enter ‘Password’ and re-enter the same ‘Password’ to match your choice. Click on the ‘Ok’ option and enter the ‘Email Address’ that you want to connect to the old Outlook profile. Now, click on the ‘Add’ option and select a ‘Profile Name’ as per your wish. There will be an option of ‘Show profile’, click on it from the three options. Hit the option of ‘Manage Profile’ from the given options. Follow the enlisted steps and create a new profile At last, click on the ‘Ok’ when the system asks you for permission to restart your outlook app.Method 7: Delete Multiple Accounts to Get Rid of Outlook Not Receiving Emails IssueAs we know, Outlook allows us to connect up to 20 email accounts in one place at most. Expand its options and click on the ‘Change Profile’. Navigate back towards the ‘File’ menu and choose the ‘Account settings’. Find the option of ‘Restart’ and wait until it starts again.
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